WARRANTY & CARE

We stand behind everything we create.

Our lifetime warranty is designed to keep your Walklo piece functional over the years. Leather, by nature, will evolve—developing scratches, softening, and a patina unique to its use. These are not flaws, but part of its journey.

Our warranty covers defects in craftsmanship, including solid brass hardware and zippers. It does not cover natural aging, misuse, or damage beyond normal wear.

When a piece has reached the end of its life through years of use, we offer a trade-in program with 40% off a replacement—ensuring your journey continues.

To care for your piece:
– Store it in a cool, ventilated space, away from direct light
– Apply a small amount of leather balm when dryness appears
– Avoid contact between vegetable-tanned leather and oily leather

For repairs, please send a photo along with your warranty card to [email protected]. Our team will review and assist accordingly.

Because true quality is not only how something is made—
but how it is cared for, and how long it lasts.